Frequently Asked Questions — SILORA

What SILORA products are available?

The current range includes seven products for skin, eye-area and hair care. You can find them on the All Products page.

Which currency are prices shown in?

Store prices are shown in Thai baht.

Which payment methods are available?

The payment methods currently available are shown at checkout and may vary according to store settings and the customer’s country.

How do I know how to use a product?

Each product page includes clear information about the benefit, directions for use, size and usage notes.

Should I patch test a new product?

If you have sensitive skin or are using a product for the first time, test a small amount on a limited area before adding it to your full routine.

How do I know the shipping cost?

The store shows the available shipping method and cost during checkout based on the delivery destination and current shipping settings.

Can opened care products be returned?

For hygiene and safety reasons, opened or used personal-care products are subject to return restrictions. Review the published Returns & Refunds policy before ordering.

How can I contact you?

Use the Contact page for product or order questions.